# MonCha

> MonCha is an AI customer-support platform (a product of MonstarX) that turns your website into an AI agent answering customers over **chat and voice** in the languages Asia speaks — Japanese, Chinese, Malay, Indonesian, Thai, Vietnamese, Filipino, Arabic, Hindi, Tamil and more. Train it on your site in ~5 minutes with no code, embed one script tag, and it answers only from your own content with cited sources.

## What it does

- Crawls your website, sitemaps, PDFs, Word docs, and YouTube videos to build a knowledge base, then answers questions grounded only in that content.
- **Voice**: customers press a mic and talk; the bot answers back in natural speech, on speech models tuned per language.
- Chat is live in 24 languages; voice is live in 12 languages across Asia (including Hindi, Tamil, Telugu and more), with Japanese, Korean, Chinese, Malay, Thai, Vietnamese, Arabic and more rolling out.
- No-code widget customizer, conversation history + analytics, lead capture, appointment bookings, multi-bot and team seats, scheduled auto-sync, and answers that cite their source pages.
- Pricing from $19/month (billed annually). Voice included on every plan. Buy Extra bots (plan cycle, or a monthly extra bot on an annual plan), extra messages, and extra voice minutes available as add-ons. 7-day free trial, no credit card required. Currencies: USD, SGD, MYR, JPY, INR.

## Core pages

- [Home](https://MonCha.co/): product overview
- [Pricing](https://MonCha.co/pricing/): plans, Buy Extra bots, message/voice add-ons, quotas, currencies, annual discount
- [Voice](https://MonCha.co/voice/): how voice support works
- [Free tools](https://MonCha.co/tools/): 29 free AI utilities (chat-with-website/PDF, generators, markdown converters, sitemap tools)
- [WordPress plugin](https://MonCha.co/wordpress/): add the widget to WordPress

## Documentation

- [Docs home](https://MonCha.co/docs/)
- [Quickstart](https://MonCha.co/docs/quickstart/)
- [Install the widget](https://MonCha.co/docs/install/)
- [Knowledge base](https://MonCha.co/docs/knowledge-base/)
- [Bot settings](https://MonCha.co/docs/bot-settings/)
- [Customize the widget](https://MonCha.co/docs/customize/)
- [Voice setup](https://MonCha.co/docs/voice/)
- [Leads](https://MonCha.co/docs/leads/)
- [Tickets](https://MonCha.co/docs/tickets/)
- [Bookings](https://MonCha.co/docs/bookings/)
- [Analytics](https://MonCha.co/docs/analytics/)
- [Functions](https://MonCha.co/docs/functions/)
- [Webhooks](https://MonCha.co/docs/webhooks/)
- [API](https://MonCha.co/docs/api/)
- [Plans & billing](https://MonCha.co/docs/plans/)
- [Enterprise](https://MonCha.co/docs/enterprise/)

Full crawler brief: [llms-full.txt](https://MonCha.co/llms-full.txt)

## Languages

Localized site available at /ja/, /zh/, /ms/, /id/, /th/, /vi/, /fil/, /ar/, /ta/ (e.g. https://MonCha.co/ja/). English is the default at the root.

## Legal

- [Privacy Policy](https://MonCha.co/privacy/)
- [Terms of Service](https://MonCha.co/terms/)
- [Refund Policy](https://MonCha.co/refunds/)