Voice AI · the MonCha moat
Most of Asia doesn't type support tickets. They'd rather just ask.
MonCha Voice lets website visitors talk to your support bot instead of typing. Voice is included on every plan, live in 12 Asian languages including Hindi and Tamil, with Japanese, Korean, Chinese, Malay, Thai, Vietnamese and Arabic rolling out. Customers speak; the bot answers from your knowledge base in natural speech.
Customer taps the mic
Right inside the chat widget on your site — no app, no phone number, no separate flow.
Speaks naturally
“मेरा ऑर्डर कब आएगा?” — speech models tuned per language understand accents and code-mixing, not just textbook phrasing.
Bot answers out loud
The answer comes from YOUR knowledge base, spoken back in natural-sounding speech in the same language.
Why ours sounds right
Voice runs on speech models purpose-built per language — not one English model with translation bolted on. That’s the difference between a bot that technically supports a language and one your customers actually want to talk to. Voice minutes are included in every plan: 60 on Starter, 180 on Growth, 600 on Scale.
Voice is live today in 12 languages across Asia (including Hindi, Tamil, Telugu and more); Japanese, Korean, Chinese, Malay, Thai, Vietnamese and Arabic are rolling out — text chat already works in all 24.