Documentation

Everything you need to train, customize, and ship a MonCha support agent — from your first crawl to webhooks and voice.

New here? Start with the Quickstart — you'll have a bot answering questions from your own website in about five minutes.

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Grounded answers. Your bot answers only from the knowledge base you give it, cites its sources, and declines when it doesn't know.

One message = one answer. Your customers' questions never count against your quota.

Bots are independent. Each bot has its own knowledge, design, conversations, and embed snippet. Extra bot slots are add-ons with isolated quotas.

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New here? Start with the Quickstart.

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