MonCha

One brain for your website, WhatsApp & more

Give your business a brain that answers every customer

One AI — trained on your content in 5 minutes — that answers on your website and WhatsApp, in your customer's language, captures leads, books meetings, and hands the hard ones to your team.

  • 5-minute setup
  • 24 languages
  • 7-day free trial
  • Cancel anytime

Live demo · ask it anything, in any language

Built by MonstarX, part of Monstar Lab

The product studio behind digital work for

UOBJulius BärTokio MarineSembcorpIncomeFWD InsuranceGardens by the BayMandai Wildlife ReserveResorts World SentosaMount Faber LeisureST Logistics

What is MonCha?

MonCha is an AI "business brain" you train on your own content in about 5 minutes. It answers customers on your website and WhatsApp in 24 languages, captures and scores leads, books appointments, and hands difficult conversations to a human with full context. One setup, every channel.

Your customers are everywhere. Keeping up is the hard part.

Without MonChaWith MonCha

Questions come from your site, WhatsApp, and phone calls — in different languages

One brain answers on every channel — website, WhatsApp, and more

After-hours messages sit unanswered; buyers move on

Replies instantly, 24/7, in your customer's language

The same questions get asked a hundred times

Learns your business once; stays current automatically

Interested visitors leave without ever becoming a lead

Turns interested visitors into scored leads, and books meetings

Your small team can't be on every channel at once

Escalates the tricky ones to your team, with full context

One setup, everywhere

Set it up once. It works on every channel.

Your knowledge, your brand, one dashboard — extended to every place your customers are.

  • Live

    Website

  • Live

    WhatsApp

MonChaone brain
  • Soon

    Messenger

  • Soon

    LINE

Add a channel in a few clicks — the same brain answers on all of them.

A company brain, trained in 5 minutes

1

Point it at your knowledge

Your website, PDFs, docs, YouTube — or connect Notion, Google Drive and more. MonCha learns your business.

2

Make it yours

Name it, brand it, pick languages and a persona — all no-code, with a live preview.

3

Go live everywhere

One script on your site, then switch on WhatsApp. Update your content; the brain stays current automatically.

Docs · WhatsApp · WordPress

How it learns

Five minutes of setup. Then it trains itself.

You point MonCha at your content and confirm what goes in. Reading, chunking and embedding every page happens on its own — no scripts, no intents, no decision trees to maintain.

app.moncha.co/knowledge

Add content

  1. 1Source
  2. 2Pages
  3. 3Review
  • Website
  • Sitemap
  • Files
  • Text
  • YouTube
Continue

Paste a URL. No scripts, no intents, no decision trees.

A traditional chatbot

Weeks of scripting intents, entities and decision trees — then rewriting them every time a price, policy or product changes.

MonCha

Paste a URL. It reads every page, re-crawls on a schedule to stay current, and cites the page each answer came from.

More than support

Every conversation becomes a lead — not just an answer

MonCha spots buying intent, captures the visitor's details, scores the lead, and summarizes what they want — so your team chases the hot ones first.

How lead capture works
New leadsIntent score
A

Aisha R.

Asked for enterprise pricing · wants a call

0
K

Kenji T.

Comparing plans for 2 stores

0
M

Marco L.

Asked about delivery to Penang

0

Real help, never a dead end

Resolves what it can. Escalates what it can't.

When the bot can't answer, it opens a ticket and loops in a human — with the full conversation as context. Customers can book a meeting right inside the chat.

Tickets, human handoff & booking

Ticket #1042 opened

Refund for order #8831 — full chat attached

Agent replied in 4 min

Priya picked it up with the whole conversation

Appointment booked

Thu 10:30 · Google Meet

Know your customers

See what customers actually keep asking

Top questions, what the bot couldn't answer, intent trends and conversions — so you can close knowledge gaps and understand what your market really wants.

Explore analytics

Conversations

0

Resolved by AI

0%

Leads captured

0

Unanswered

0%

Answered in their language — naturally

EnglishEnglish
日本語Japanese
한국어Korean
中文Chinese
MelayuMalay
IndonesiaIndonesian
ไทยThai
Tiếng ViệtVietnamese
FilipinoFilipino
العربيةArabic
हिन्दीHindi
தமிழ்Tamil
తెలుగుTelugu
ಕನ್ನಡKannada
മലയാളംMalayalam
मराठीMarathi
বাংলাBengali
ગુજરાતીGujarati
ਪੰਜਾਬੀPunjabi
ଓଡ଼ିଆOdia
اردوUrdu
KiswahiliKiswahili
HausaHausa
YorùbáYoruba

24 languages. Ask in Tamil, get answered from your English content — your India, SEA and Middle East customers get a native experience, not a clunky translation.

One brain, two audiences

Customer-facing & internal — same brain

Run an external brain that answers customers, and an internal brain your team can ask — HR, ops, product. Keep sensitive knowledge internal-only.

Never miss what matters

Get pinged where you already work

A hot lead, a handoff, a question it couldn't answer — MonCha notifies you in Slack, WhatsApp or email the moment it happens.

Talk or type

Customers can talk, not just type

Prefer speaking? Customers can ask by voice and hear the answer back in their language — one more way MonCha meets them where they are.

How voice works

Why MonCha

More than a website chatbot

Most AI chatbots stop at your website. MonCha is one brain across every channel your customers actually use.

MonChaA website-only chatbot
Website chat
WhatsApp botsame brain
Multilingual (24 languages)native, cross-languagelimited
Appointment bookingin-chatrare
Lead capture + scoringvaries
Human handoff + ticketsvaries
One setup, many channelsMessenger & LINE next

Proof

Businesses feel the difference

Customers ask in their own language, on WhatsApp, at midnight — and MonCha just answers. It feels like we hired a whole support team.
Placeholder — swap for a real customer quote, name, role & company

Simple pricing, in your currency

USD · SGD · MYR · JPY · INR — chat, WhatsApp, lead capture, bookings and analytics on every plan.

Starter

$29/mo

1 bot · 2,500 answers · 60 voice min

Growth

$69/mo

2 bots · 6,000 answers · 180 voice min

Scale

$199/mo

3 bots · 25,000 answers · 600 voice min

Full pricing & annual discounts

Questions, answered

What is MonCha?

+

MonCha is an AI "business brain" you train on your own content in about 5 minutes. It answers customers on your website and WhatsApp in 24 languages, captures and scores leads, books appointments, and hands difficult conversations to a human with full context. One setup, every channel.

Does MonCha work on WhatsApp?

+

Yes. Connect WhatsApp and the same brain answers there too — same knowledge, lead capture and human handoff as your website bot. Messenger and LINE are next.

How is MonCha different from a normal website chatbot?

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Most chatbots live only on your website. MonCha is one brain that also runs your WhatsApp bot and speaks your customer's language — from a single setup and dashboard.

Does MonCha capture leads?

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Yes. It detects buying intent, captures contact details, scores each lead and summarizes what the visitor wants, and can notify you in Slack, WhatsApp or email instantly.

What happens when MonCha can't answer?

+

It opens a support ticket and hands off to a human with full context, and can offer the customer a calendar booking — never a dead end.

Which languages does MonCha support?

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24 languages for chat, including Japanese, Korean, Chinese, Thai, Vietnamese, Malay, Indonesian, Filipino, Arabic, Hindi and Tamil. It answers in the customer's language even from English content.

Where does MonCha get its knowledge?

+

From your website, PDFs, Word docs and YouTube videos, and from connected sources like Notion and Google Drive. It answers only from your content and cites its sources.

How long does setup take, and do I need a credit card?

+

About 5 minutes, and no credit card — every account gets a 7-day free trial.

Will MonCha make things up?

+

No. It answers only from your knowledge base, cites its sources, and says so when it doesn't know — you control the fallback message.

MonCha at a glance

Built by
MonstarX · Monstar Lab
Channels
Website & WhatsApp live · Messenger & LINE next
Languages
24 for chat
Setup
~5 minutes, no code
Trial
7 days free, no credit card
Answers
Only from your content, with cited sources

Give your business a brain that's on every channel — by tonight

One setup · website, WhatsApp & more · 5-minute start · 7-day free trial · no card