Quickstart
From zero to a bot answering customers on your site — about five minutes.
How to install MonCha
From a new account to a live widget: create an account, train the bot on your site, then paste one script tag.
1. Create your account
Sign up at app.dev-moncha.com with Google or email. Every new account starts on a 7-day Growth trial — no credit card.
2. Teach it your content
Go to Knowledge Base → Add source and paste your website URL. MonCha discovers your pages, crawls them, and builds a searchable index. You can also upload PDFs and Word docs, add YouTube videos, write exact Q&A pairs, or paste raw text.
Watch the status column — documents move from queued to processing to ready. Fresh content takes a minute or two to become searchable.
3. Try it
Open Playground and ask your bot something only your website would know. If the answer is wrong or missing, add a Custom Response in the Knowledge Base — an exact Q&A pair always wins.
4. Make it yours
Under Widget, set the bot name, colors, welcome message, and quick prompts, with a live preview. Under Bot settings, pick the reply language, persona, and what the bot should say when it doesn’t know.
5. Put it on your site
Copy the snippet from Install and paste it before your closing </body> tag:
<script src="https://cdn.dev-moncha.com/moncha-widget.iife.js"></script>
<script>
MonCha.init({ tenantId: 'YOUR_TENANT_ID' });
</script>On WordPress? Use the free plugin instead. Want the chat embedded inside a page rather than floating? See the Install guide.
6. Lock it down
Each bot has its own Allowed domains list, under Bot settings, for the bot selected in the sidebar. Add every domain (and its subdomains are covered automatically) allowed to embed it — leaving the list empty allows any domain; adding even one locks that bot to only the listed domains, and it stops rendering elsewhere.
What next
Something unclear? Tell us.
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